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Liability adjuster The Quest Partnership has been appointed  to handle liability claims following the failure of Latvian insurer Balva.

The Quest Partnership had previously been engaged by Balva as its preferred liability adjuster for employers liability, public liability and product liability claims.

Balva has had its operating licences withdrawn and has started the process of liquidation. The Quest Partnership has been instructed to continue to handle claims by the liquidators. A decision supported by the Financial Services Compensation Scheme who have stepped in.

The Quest Partnership is an independent adjuster based in Maidstone with a strong track record in handling liability claims over the last 22 years.

Peter Mann, Chief Executive of The Quest Partnership said: “I hope our appointment provides reassurance to Balva policyholders that their claims will continue to be handled professionally and equitably.

“We have been carrying out instructions from Balva for some time previous to their demise and we are  working closely with the liquidator and the FSCS.”

More information on The Quest Partnership can be found at


Media Contact: Steve Verrill – VPR – 01430 871166 or 07803 589282